100% of claims are handled in Australia from start to finish
Fast Cover’s claims team is based in Sydney and handles 100% of claims in-house.
Our claims team can help you:
Lodge a claim over the phone
Help you with your online claim lodgement
Understand what documents you may need for your claim
Liaise with your medical practitioners or hospital to get more information
Provide reasoning for your claim decision

As each individual’s circumstances are different, our claims team will assess each claim on a case-by-case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.
100% of claims are handled in Australia from start to finish
Fast Cover’s claims team is based in Sydney and handles 100% of claims in-house.
Our claims team can help you:
Lodge a claim over the phone
Help you with your online claim lodgement
Understand what documents you may need for your claim
Liaise with your medical practitioners or hospital to get more information
Provide reasoning for your claim decision

As each individual’s circumstances are different, our claims team will assess each claim on a case-by-case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.
You’ll speak to real Aussies, not an offshore call centre
If you need to make a claim, you’ll speak with a local team member who can guide you through our claims process step by step, without the confusion of unnecessary corporate jargon or different time zones.
You’ll deal with locals who understand Australian travellers
No offshore call centres
No third-party claim handlers

You’ll speak to real Aussies, not an offshore call centre
If you need to make a claim, you’ll speak with a local team member who can guide you through our claims process step by step, without the confusion of unnecessary corporate jargon or different time zones.
You’ll deal with locals who understand Australian travellers
No offshore call centres
No third-party claim handlers

Lodge your claim online in minutes
Use Fast Cover’s online claim portal to lodge your claim in minutes following these simple steps:
Head to our online claim portal or click ‘Make a claim’ on our claims page
Enter your policy number and email address you used to buy the policy
Fill in the required details
Attach supporting documents
Submit your claim
We’ll contact you with our decision on your claim or to request further information within 10 business days.

Lodge your claim online in minutes
Use Fast Cover’s online claim portal to lodge your claim in minutes following these simple steps:
Head to our online claim portal or click ‘Make a claim’ on our claims page
Enter your policy number and email address you used to buy the policy
Fill in the required details
Attach supporting documents
Submit your claim
We’ll contact you with our decision on your claim or to request further information within 10 business days.

We have values, the first one is help first, that’s why we exist, and it all flows from there. Buying travel insurance should never be about just ticking a box. From your first quote to your final claim, Fast Cover focuses on making your experience smooth, supportive, and human. It's not just what's covered, it's how you're looked after when things go wrong.
We have values, the first one is help first, that’s why we exist, and it all flows from there. Buying travel insurance should never be about just ticking a box. From your first quote to your final claim, Fast Cover focuses on making your experience smooth, supportive, and human. It's not just what's covered, it's how you're looked after when things go wrong.
We have values, the first one is help first, that’s why we exist, and it all flows from there. Buying travel insurance should never be about just ticking a box. From your first quote to your final claim, Fast Cover focuses on making your experience smooth, supportive, and human. It's not just what's covered, it's how you're looked after when things go wrong.












