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We've got a new look. Learn more
Travel Alerts:
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How to claim online
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Start a claim
Login to our claims site with your details and policy number to start and manage claims related to your policy.
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Tell us what happened
Answer the questions telling us what happened and sharing any documents needed for your claim.
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Leave it with us
Our team will review your claim and provide an update within 10 business days.
If your policy was purchased before August 2022: Use this form instead
How to claim online
Start a claim
Login to our claims site with your details and policy number to start and manage claims related to your policy.
Tell us what happened
Answer the questions telling us what happened and sharing any documents needed for your claim.
Leave it with us
Our team will review your claim and provide an update within 10 business days.
If your policy was purchased before August 2022: Use this form instead
In a medical emergency?
If you need urgent help while travelling overseas, call +61 2 8320 7999 or email us at emergency@fastcover.com.au
Got a question?
How do I make a travel insurance claim?
How do I submit a claim if I can't do an online claim?
What do I need to make a claim?
How do I know if I can claim?
How long does it take for a claim to be processed?
What are the operating hours for the Fast Cover Claims Department?
What happens if I can also make a claim from someone else?
Do I have to pay the bill for medical claims and then claim them back when I return home?
Got a question?
How do I make a travel insurance claim?
How do I submit a claim if I can't do an online claim?
What do I need to make a claim?
How do I know if I can claim?
How long does it take for a claim to be processed?
What are the operating hours for the Fast Cover Claims Department?
What happens if I can also make a claim from someone else?
Do I have to pay the bill for medical claims and then claim them back when I return home?
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
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Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
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Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
Travel insurance
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Your policy
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Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.