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Travel Alerts:
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Travel Alerts:
Emergency assistance
Emergency assistance
Wherever you are in the world,
our emergency team is here 24/7.
Wherever you are in the world, our emergency team is here 24/7.
Phone
In Australia
International
This email address is monitored 24 hours a day, 7 days a week.
All enquiries
What is an emergency situation?
An emergency situation may include:
You are in hospital
You are being treated as a hospital outpatient and the total cost of treatment will exceed $2,000
You are receiving any medical treatment in the United States of America
Your medical bill will exceed $2,000 and you need assistance paying it or require a payment guarantee
You are seriously ill or injured
You need medical assistance
You have been involved in a motor vehicle accident
You have been robbed or assaulted and need assistance
Your flight has been cancelled and you are stranded
Need help?
What should I do if I have an emergency?
What should I do in a non-emergency situation?
What are the Emergency Assistance Contact numbers?
I don't have a phone to call the emergency assistance team. What can I do?
Is the emergency assistance number toll free?
Does the Emergency Assistance number have a call-back facility?
Need help?
What should I do if I have an emergency?
What should I do in a non-emergency situation?
What are the Emergency Assistance Contact numbers?
I don't have a phone to call the emergency assistance team. What can I do?
Is the emergency assistance number toll free?
Does the Emergency Assistance number have a call-back facility?
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Things you need to know
† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.
Travel insurance
Important information
Your policy
Blog
Popular destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
Travel insurance
Important information
Your policy
Blog
Popular destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.
Travel insurance
Important information
Your policy
Blog
Popular destinations
Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.