What Fast Cover’s Emergency Assistance team may be able to help with
Our experienced Emergency Assistance team understands how Aussies travel. Here are some real-world emergency situations our 24/7 EA team has guided Australian travellers through overseas.

Unexpected hospital admissions
Our EA team can help you navigate foreign medical situations and help you understand:
Where to go for appropriate care
What information to request from the hospital
How to coordinate next steps and communication
Accessing medical services in rural regions
Aussies adventuring in remote regions can find themselves in unexpected medical emergencies. Our EA team may be able to help:
Coordinate access to emergency medical services in remote areas, islands, rural regions, or smaller towns
Guide you in accessing the nearest local medical support services
Arrange approved medical evacuation and repatriation
Coordinating emergency medical evacuation and repatriation
In more serious situations, Fast Cover’s Emergency Assistance team may be able to help:
Coordinate approved medical evacuation to get you to the nearest hospital for emergency medical treatment
Coordinate approved medical repatriation to fly you back to Australia with appropriate medical supervision for emergency medical treatment
What Fast Cover’s Emergency Assistance team may be able to help with
Our experienced Emergency Assistance team understands how Aussies travel. Here are some real-world emergency situations our 24/7 EA team has guided Australian travellers through overseas.

Unexpected hospital admissions
Our EA team can help you navigate foreign medical situations and help you understand:
Where to go for appropriate care
What information to request from the hospital
How to coordinate next steps and communication
Accessing medical services in rural regions
Aussies adventuring in remote regions can find themselves in unexpected medical emergencies. Our EA team may be able to help:
Coordinate access to emergency medical services in remote areas, islands, rural regions, or smaller towns
Guide you in accessing the nearest local medical support services
Arrange approved medical evacuation and repatriation
Coordinating emergency medical evacuation and repatriation
In more serious situations, Fast Cover’s Emergency Assistance team may be able to help:
Coordinate approved medical evacuation to get you to the nearest hospital for emergency medical treatment
Coordinate approved medical repatriation to fly you back to Australia with appropriate medical supervision for emergency medical treatment
Why Aussie-based emergency support matters when you’re overseas
There’s a big difference between “someone will get back to you” and access to Australian-based 24-hour emergency assistance support that’s there when you need it.
Our EA team can help you in emergency situations.
24/7 support: Our Emergency Assistance team is available at any time of the day, 7 days a week
Calmer decision-making: In stressful situations, plain-English guidance helps you make informed choices
Less admin while you’re unwell: When you’re sick, even small tasks feel huge, having support to guide the process makes a real difference

Why Aussie-based emergency support matters when you’re overseas
There’s a big difference between “someone will get back to you” and access to Australian-based 24-hour emergency assistance support that’s there when you need it.
Our EA team can help you in emergency situations.
24/7 support: Our Emergency Assistance team is available at any time of the day, 7 days a week
Calmer decision-making: In stressful situations, plain-English guidance helps you make informed choices
Less admin while you’re unwell: When you’re sick, even small tasks feel huge, having support to guide the process makes a real difference

Your 24/7 overseas emergency assistance claims are handled in Australia
Fast Cover’s Aussie based claims team handles your 24/7 overseas emergency assistance claims in-house in Sydney.
A local Aussie team member will assess your claim, not an offshore call centre
Our team guides travellers through the claims process step by step
No international time zone confusions
Learn more about our claims process

As each individual’s circumstances are different, we will assess each claim on a case by case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.
Your 24/7 overseas emergency assistance claims are handled in Australia
Fast Cover’s Aussie based claims team handles your 24/7 overseas emergency assistance claims in-house in Sydney.
A local Aussie team member will assess your claim, not an offshore call centre
Our team guides travellers through the claims process step by step
No international time zone confusions
Learn more about our claims process

As each individual’s circumstances are different, we will assess each claim on a case by case basis and in accordance with your specific circumstances, policy terms and Certificate of Insurance.
Our job is to get you back to Australia, to your family, safe and sound as soon as possible. Firstly, to get you healthy and stable, and then to get you home as soon as possible and there’s a whole team that works behind the scenes to do that.
Travel insurance isn’t just about money, it’s about having a reliable team with real emergency support and a trusted network of hospitals and doctors to help in a crisis. Fast Cover’s Aussie based Emergency Assistance team is available 24/7.
Our job is to get you back to Australia, to your family, safe and sound as soon as possible. Firstly, to get you healthy and stable, and then to get you home as soon as possible and there’s a whole team that works behind the scenes to do that.
Travel insurance isn’t just about money, it’s about having a reliable team with real emergency support and a trusted network of hospitals and doctors to help in a crisis. Fast Cover’s Aussie based Emergency Assistance team is available 24/7.
Our job is to get you back to Australia, to your family, safe and sound as soon as possible. Firstly, to get you healthy and stable, and then to get you home as soon as possible and there’s a whole team that works behind the scenes to do that.
Travel insurance isn’t just about money, it’s about having a reliable team with real emergency support and a trusted network of hospitals and doctors to help in a crisis. Fast Cover’s Aussie based Emergency Assistance team is available 24/7.












