You’ll speak to a local Aussie team member
Fast Cover’s customer service and claims teams are based right here in Australia.
When you buy a policy or submit a claim with Fast Cover, our local team of travel insurance experts will guide you through the process.
You’ll speak to a local team member who understands how Aussies travel, not an offshore call centre
We’ll help you get a quote for your trip, compare policy options and cover details
We’ll guide you through a medical screening and let you know if your medical conditions can be covered
You’ll speak to a local Aussie team member
Fast Cover’s customer service and claims teams are based right here in Australia.
When you buy a policy or submit a claim with Fast Cover, our local team of travel insurance experts will guide you through the process.
You’ll speak to a local team member who understands how Aussies travel, not an offshore call centre
We’ll help you get a quote for your trip, compare policy options and cover details
We’ll guide you through a medical screening and let you know if your medical conditions can be covered

Access 24/7 emergency medical assistance when you need it most
Medical emergencies can happen anywhere, even on holidays. Fast Cover’s Aussie based Emergency Assistance team helps travellers in emergency situations.
Depending on your situation, our Emergency Assistance team may be able to assist you during unexpected medical emergencies overseas by:
Locating and arranging overseas medical treatment or hospital admission
Coordinating approved medical evacuation or repatriation
Providing guidance on accessing local medical support services
Access 24/7 emergency medical assistance when you need it most
Medical emergencies can happen anywhere, even on holidays. Fast Cover’s Aussie based Emergency Assistance team helps travellers in emergency situations.
Depending on your situation, our Emergency Assistance team may be able to assist you during unexpected medical emergencies overseas by:
Locating and arranging overseas medical treatment or hospital admission
Coordinating approved medical evacuation or repatriation
Providing guidance on accessing local medical support services

25-day money-back guarantee
Fast Cover offers a 25-day money-back guarantee on all travel insurance policies giving you the flexibility to decide if it’s right for you and your travel plans.
You can cancel your policy and get a full refund if within the 25 days from the date you purchase your policy:
You have not started your trip
You have not used any of your rights under the policy (for example, you have not made a claim or used your policy to obtain a visa or entry into a country)
You cannot go on your trip for a reason related to COVID-19 that is not covered under the policy
Simply contact our local customer service team to cancel your policy and get a full refund using our 25-day money-back guarantee if you meet the above eligibility criteria.
25-day money-back guarantee
Fast Cover offers a 25-day money-back guarantee on all travel insurance policies giving you the flexibility to decide if it’s right for you and your travel plans.
You can cancel your policy and get a full refund if within the 25 days from the date you purchase your policy:
You have not started your trip
You have not used any of your rights under the policy (for example, you have not made a claim or used your policy to obtain a visa or entry into a country)
You cannot go on your trip for a reason related to COVID-19 that is not covered under the policy
Simply contact our local customer service team to cancel your policy and get a full refund using our 25-day money-back guarantee if you meet the above eligibility criteria.

Fast and simple claims process
If you need to submit a claim with Fast Cover, you’ll deal with our Aussie-based team who handles claims in Australia from start to finish so you can get clear help, fast.
You’ll speak to a local claims assessor, not an offshore call centre
We’ll guide you on what documents you may need and we may liaise with your medical practitioners or hospital to get the information we need for your claim
You have the option to lodge your claim online in minutes through our online claim portal
Fast and simple claims process
If you need to submit a claim with Fast Cover, you’ll deal with our Aussie-based team who handles claims in Australia from start to finish so you can get clear help, fast.
You’ll speak to a local claims assessor, not an offshore call centre
We’ll guide you on what documents you may need and we may liaise with your medical practitioners or hospital to get the information we need for your claim
You have the option to lodge your claim online in minutes through our online claim portal

We have values, the first one is help first, that’s why we exist, and it all flows from there. Buying travel insurance should never be about just ticking a box. From your first quote to your final claim, Fast Cover focuses on making your experience smooth, supportive, and human. It's not just what's covered, it's how you're looked after when things go wrong.
We have values, the first one is help first, that’s why we exist, and it all flows from there. Buying travel insurance should never be about just ticking a box. From your first quote to your final claim, Fast Cover focuses on making your experience smooth, supportive, and human. It's not just what's covered, it's how you're looked after when things go wrong.
We have values, the first one is help first, that’s why we exist, and it all flows from there. Buying travel insurance should never be about just ticking a box. From your first quote to your final claim, Fast Cover focuses on making your experience smooth, supportive, and human. It's not just what's covered, it's how you're looked after when things go wrong.






