In today's digital age, your smartphone can be one of your best travel companions. With everything from boarding passes to travel insurance just a tap away, staying organised and prepared has never been easier.

This was especially evident during the recent incident in July 2024, where airport screens went dark due to a Microsoft issue, causing chaos and confusion. 

“During the recent global IT outage, our Emergency Assistance team effectively managed the situation by promptly addressing 28 EA-related calls, especially over the weekend when it occurred.” says Christine Punzalan, Fast Cover’s Head of Claims (former EA & Complex Claims Manager). “We provided crucial advice and support, encouraging affected Fast Cover’s customers to lodge claims for consideration, ensuring their needs were met despite the challenging circumstances.” 

As you can imagine, many travellers missed their flights because they couldn't find their gates. But guess what? Having everything handy on your phone could save the day in situations like these. Let's dive into some of the best ways to use tech to your advantage while travelling. 

Keep your travel insurance policy handy

First things first, make sure your travel insurance policy is easily accessible. You never know when you might need it. With Fast Cover, you can add your policy to your Apple Wallet or Google Pay, ensuring you have all the details at your fingertips. No need to dig through emails or paper documents - just a quick swipe on your phone, and you're good to go! 

Can I store my Fast Cover travel insurance policy on my phone?

Absolutely! You can add your policy to your Apple Wallet or Google Pay for easy access.

Digital boarding passes: a must-have

Gone are the days of fumbling with paper boarding passes. Most airlines now offer digital boarding passes that you can store on your phone. Whether it's through the airline's app or your wallet app, having your boarding pass on your phone means one less thing to worry about. Plus, it’s eco-friendly! 

What if my phone runs out of battery and I can't access my digital boarding pass?

It's always a good idea to carry a portable charger. Alternatively, many airlines allow you to print your boarding pass at self-service kiosks at the airport. 

Are digital boarding passes accepted at all airports?

Most airports and airlines accept digital boarding passes, but it's wise to check with your specific airline beforehand. 

Airline and booking apps

Download your airline's app and any booking apps you might need. These apps can provide real-time updates on your flight status, gate changes, and even let you check in from anywhere. This is especially useful in scenarios like the recent airport screen blackout, where having up-to-date information on your phone can save you from missing your flight. 

How can I get updates if airport screens are down?

Download your airline's app for real-time updates on flight status and gate changes. It can be a reliable source of information, especially in cases of technical difficulties. 

Maps and navigation

Getting lost in a new city is part of the adventure, but it's nice to have a reliable map app on your phone. Whether you're navigating public transport or exploring off the beaten path, apps like Google Maps can help you find your way. You can also download offline maps for areas with spotty internet service. 

Translation and language apps

Don't let language barriers stand in your way. Translation apps like Google Translate can help you communicate with locals, read signs, and even translate menus. Some apps offer offline translation, so you can use them even without internet access. 

How can I communicate if I don't speak the local language?

Use translation apps like Google Translate. Many of these apps offer offline translation, so you don't need an internet connection. 

Currency converters and budgeting apps

Keeping track of your spending in a foreign currency can be tricky. Currency converter apps like Lunch Money can give you up-to-date exchange rates, and budgeting apps like Good Budget can help you manage your travel expenses. This way, you can avoid any nasty surprises when checking your bank account. 

Travel and activity planning apps

Apps like TripIt or Google Trips can help you organise your itinerary, from flights and hotel bookings to activities and reservations. Having all your plans in one place makes it easy to stay on top of your schedule.

Emergency information and contact details

Always keep emergency contact information handy. Whether it’s local emergency numbers, your embassy's contact details, or a copy of your passport, having this information stored securely on your phone can be a lifesaver in an emergency. 

Check Fast Cover's travel guides for important contact information for your destination as well as other practical tips for travelling to your location.

What happens if I miss my flight or encounter an emergency?

Missing a flight or facing an emergency situation can be stressful, but knowing you have support can make all the difference. If you miss your flight due to circumstances like airport screen issues or other unforeseen events, make sure to contact your airline immediately for rebooking options. Additionally, having your travel insurance details readily available can be crucial. At Fast Cover, our claims and emergency assistance team are always ready to assist. Whether it's a medical emergency or a need for travel assistance, don't hesitate to reach out. Keep our contact details including our emergency contacts saved on your phone for quick access.

In a world where technology is at our fingertips, there's no reason not to take full advantage of it while travelling. From staying informed during unexpected situations to having all your essential documents in one place, using tech wisely can make your trip smoother and more enjoyable. So, load up your phone with these must-have apps and tools, and enjoy your next adventure!