Search FAQs
Is my wheelchair covered while I’m travelling?
Your wheelchair can be considered as part of your Luggage and Personal Effects. It’s treated as an unspecified item, which means it has a limit of up to $750 under the standard limits. If you’d like higher protection, you can choose to list it as a Specified high value item for an additional premium, with cover available up to a maximum of $5000. Please note that specified high value items benefit is only available on Comprehensive, Snow Sports Plus, and Frequent Traveller Saver policies.
Every claim is reviewed individually on a case-by-case basis and will only be paid if it meets the terms, conditions, limits, and exclusions in your policy. Always check the PDS carefully so you know exactly what’s included before you travel.
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