Can I make a claim if I don’t have proof of purchase for my items?

Yes, you can still make a claim. We understand that you might not be able to provide receipts for each and every item. However, you still have to provide evidence of ownership, and you may submit photographic evidence to do so.

For more information, refer to our Product Disclosure Statement (PDS).

How do I make a travel insurance claim with Fast Cover?
Do I have to wait until I am back in Australia to submit a claim?
How long will it take to process my claim?

Updated on

22 March 2026

I have been charged for accidentally damaging the benchtop in the apartment that I rented. Can I claim?

Can I claim for kennel and cattery services in Australia because my travel home was delayed?

Does my travel insurance policy end if I claim for disruption expenses while I’m still overseas?

If I am overseas and I claim for cancellation expenses for a trip which is within my travel dates, does my policy end?

How much can I claim if my trip is disrupted and I have to return home?

Things you need to know

* Eligibility criteria, terms, conditions, exclusions and limits apply. Read the PDS and TMD at fastcover.com.au before buying.

† Fast Cover has a referral arrangement with Canstar. Awards are only one factor to be considered when deciding whether this product is right for you. The awards shown include Canstar's Outstanding Value for Seniors Travel Insurance 2024 and Canstar's Outstanding Value for Seniors Travel Insurance 2025.

Things you need to know

* Eligibility criteria, terms, conditions, exclusions and limits apply. Read the PDS and TMD at fastcover.com.au before buying.

Things you need to know

* Eligibility criteria, terms, conditions, exclusions and limits apply. Read the PDS and TMD at fastcover.com.au before buying.

Coverholder at

Fast Cover Pty Ltd ABN 98 143 196 098, AFSL 538708 (Fast Cover) arranges travel insurance as Coverholder under the binder issued by Certain Underwriters at Lloyd's, led by Canopius Managing Agents Limited (Syndicate 4444). Any advice is general only and does not consider your personal circumstances. Coverage is subject to eligibility criteria, terms, conditions, limits and exclusions. Fast Cover receives a portion of the insurer's premium as remuneration, included in the price you pay. Read the Combined FSG/PDS and TMD at fastcover.com.au before deciding to buy.

Coverholder at

FAQs

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